Confirm North or South
Send the flight number and terminal from the airline. If the terminal changes, tell reservations before the car is dispatched.
Plan the meeting
Use the confirmed meeting instructions once bags are collected. If the booker is not travelling, make sure the passenger receives the chauffeur and team contact details.
Into London
A hotel in Kensington, a meeting in the City and a home address in Surrey have different road time and access. Give the complete destination and any intermediate stop.
Groups and luggage
Long-haul arrivals or family trips may carry many cases. Count large bags, cabin items, buggies and child seats so an appropriate category can be confirmed.



