1. Give the exact flight
Send the arrival date and flight number as it appears on the itinerary, plus the correct airport. If the airline shows a terminal, include it. A flight can be moved, so update the reservations team if the information changes.
2. Name the traveller contact
An assistant or family member often books on another person’s behalf. The chauffeur still needs a way to reach the passenger after landing. Share the passenger’s mobile number and explain who should receive the fare details.
3. Count every bag
A vehicle can have sufficient seats yet too little luggage space. Count checked suitcases, cabin bags, pushchairs and large equipment. If passengers arrive separately, specify which bags and people belong in each car.
4. Read the meeting instructions
The confirmed booking identifies where to meet after baggage claim. Keep the team contact accessible and tell them if the arrival terminal changes. Do not rely on a general online pickup guide for your particular flight.
5. Include the full onward route
Give the destination postcode and entrance, plus any hotel, office or second airport stop. If you need the chauffeur for several hours, ask for a quote that covers the entire itinerary.
